FAQS

How to look for the right products on your website?

There is a category section for each product category. Products best suitable for every industry to make the best choice. The price filters help you find just the right product in your price range.

Can we check a sample product before bulk order?

Samples are provided on chargeable basis and adjusted against your order value. Please contact us for further details.

Is the Minimum Order Quantity (MOQ) necessary? Do you supply below the MOQ?

MOQ is mandatory for orders. If you have an order below the MOQ, please contact us, we will be happy to assist you.

I want a customized gift hamper for my business partner? How fast can you deliver?

Ready stock products can be dispatched on the same day.

Do you offer volume discounts?

Yes, we offer volume discounts. Please contact us and we will be happy to assist you.

How long does it take for Shipping?

Shipping varies for each product but usually takes 5-20 working days from receiving the order.

What shipping provider do you use?

We only use the most trusted logistics agencies for shippping our products safely to you.

Can you deliver products to two different branches?

Deliveries to multiple locations are possible. Please contact us to arrange for the same.

What payment methods do we accept?

We accept all major credit cards, debit cards, and bank transfer as a mode of payment.

How do I check the status of an order?

Our team will contact you within 3 working days of receiving the order.

Can I change my delivery address?

Delivery address can be changed only until before the shipping. Please contact us to avail this facility.

How to cancel my pre paid order and get refund?

Products taken under production, cannot be cancelled. For orders not processsed yet, you are requested to contact us with the details requesting cancellation and we will assist you with your request

What is the return policy?

Please refer to our Return Policy section

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