Your contact details such as customer name, email address, Ajanta International account details, phone number and shipping address, product transaction details would be held by Ajanta International safely.
Banking details such as credit card number, cardholder name, expiration date and CVV or other information as required for internet banking or other payment instruments is not held by Ajanta International but is held by our Payment Gateway
Previous orders and transactions including the product and pricing details, the date of purchase, transaction information, payment history and other details as well as the Information obtained from optional online surveys on our or third party sites (through Ajanta International) which may include demographic information (like gender, age, income) as well as product and service preferences of users might be held by Ajanta International.
Third party sign in information shared on our website such as Facebook, Twitter, Pinterest and others would be stored securely with us.
Email communication by any user or customer directly with Ajanta International such as product enquiry, order and transaction related information, disputes or complaints etc. may be held by Ajanta International for training and future uses.
We only collect user or customer information as required to conduct our business and to enable us to provide the best services to our users and customers. We do not sell or rent this information to third parties. User or customer information (as defined above) will be used as described below:
User and customer information will be shared with our subsidiaries, affiliates and partners which are also involved in delivering the service to you in your buying process. We will also need to share some or all of your information as governed in the case of acquisitions by or mergers with other business entities.
We use some of the user and customer information defined above to understand customer behaviour and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.
This information would be used to inform you about offers and deals, new launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content.
Cookies would be used to provide a customized experience to our users such as identifying recently viewed items (of interest to the user) as well as implementing wish list and cart features.
We use data provided by you to create a better experience for you as a consumer and improve the ease of shopping for you with Ajanta International.
We use session log and traffic flow information to understand how users are interacting with our site and to make improvements. This will also be used by us to understand and analyze customer preferences, buying patterns and behaviour at an aggregate level.
We use IP address, traffic sources, user navigation across the site, browser and OS (Operation System) information, etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc.
As a precautionary measure, We would need to use customer or user information in unforeseeable aspects such as legal disputes or other legal processes; to comply with any statutory or regulatory requirement; to troubleshoot problems; to detect and protect against error, fraud and other criminal or illegal activity; to collect fees owed; to enforce our terms and conditions; to prevent abuse of our services; and to prevent violation of the rights of third parties, other users or the general public.